01-23-2012 1:19 PM
I recently bought a iphone 4s on craigslist. I cut the sim myself and put it into the phone and everything works fine except for the data. It says that i'm not subscribed to a cellular data plan. I have been using the 200mb data plan for my sony ericsson xperia x10a before i made the upgrade. I tried everything. I turned off the phone, resetted the network settings and still nothing. My iphone is running 5.0.1 and has just been reset to factory settings. Please reply and help me get this resolved.
01-23-2012 2:24 PM
There are (or were) two different 200mb plans. The one you have is called "DataPlus 200MB for Smartphones". The iPhone plan is called "DataPlus 200MB for iPhone". Even though they cost the same and provide the same amount of data, they are different plans and as you now know, the smartphone plan does not work on an iPhone. You need the iPhone specific data plan. Even though the 200MB plans are no longer offered, you should be grandfathered in if you want to keep the 200 mb plan. Call CS and have them change your current plan to "DataPlus 200MB for iPhone". Of course, you can change to one of the new plans as well but you should be able to keep the 200MB plan.
01-24-2012 2:03 PM
I also have a 200mb data plan for my Blackberry, but I am looking to buy an iPhone from Craigslist and do not want to sign up for a two-year contract since my current contract began only a few months ago. You say that the 200mb plan can be grandfathered over to the iPhone data plan, but will I have to sign up for a new contract entirely?
01-25-2012 4:54 AM
When switching from one smartphone to another it's best to call CS so you get the data plan switched, especially when switching to an iPhone. You'll need to provide the IMEI of the iPhone, but the whole process should only take 10 - 15 minutes.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!