07-03-2011 6:57 PM
07-08-2011 4:54 PM - edited 07-08-2011 5:03 PM
08-02-2011 6:50 PM
08-04-2011 8:18 AM
I have the same exact problem and it is extremely frustrating. I came from the iPhone and was extremely exited about the Samsung Infuse because of the screen size. My iPhone GPS worked flawlessly and now with the Infuse, Google navigation never locks on to a satellite. It continues to read "searching for GPS..." It seems like it gets me in the general location but never locks in and I can never see where I am going. It is completely useless. I called ATT and complained and they said they would send me another phone. I am hoping the refurb phone will have a better GPS chip in it. I can't deal with this. The phone is awesome despite the GPS which is causing me to want to switch to another phone. WHat kind of ROM did you have to make the GPS work?
08-04-2011 10:49 AM
08-05-2011 9:22 AM
08-05-2011 4:31 PM
08-05-2011 4:59 PM
08-05-2011 7:07 PM
I've done 2 hard resets previously and it still does not work. I just bought this phone in June and I gave it a good 2 months before giving up. I called the warranty dept and they do not deal with Samsung Infuse so they transferred me to the Android warranty dept (not sure what the difference is) and they told me that the GPS not working is not covered under warranty. They told me that ATT navigator would work because it uses the wireless towers to help find your location. I told them that I need the phone to lock on with satellites. What's the purpose of buying a phone that "kind of" works??? I tried to keep cool but I finally asked for the supervisor because the rep kept telling me it's not covered. Then I was hung up on. I guarantee you that if you call ATT warranty dept and you tell them your GPS on your Samsung Infuse is not locking on to a satellite and it continues to say "searching for GPS", they will tell you it is not covered under warranty. I feel real uneasy about my purchase after spending over 135 minutes between 2 android warranty reps telling me it is not covered.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!