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Posted Oct 31, 2011
3:23:58 PM
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iPhone won't turn on
Edited by jamileh on Oct 31, 2011 at 7:38:33 PM

my iphone will not come on at all

my iphone will not come on at all

iPhone won't turn on

[ Edited ]
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Oct 31, 2011 3:51:39 PM
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help
help

Re: Live chat

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Oct 31, 2011 7:42:47 PM
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Former Community Manager

Hi - can you give us a bit more information about this? Did it just turn off and won't turn on anymore? Did you update your phone?

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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Hi - can you give us a bit more information about this? Did it just turn off and won't turn on anymore? Did you update your phone?

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Live chat

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Oct 31, 2011 8:06:42 PM
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Professor

hold the power button and home button for 10 seconds this will reboot the iphone.  my 4S did this today so i had to hold both buttons and it rebooted and came back on.

hold the power button and home button for 10 seconds this will reboot the iphone.  my 4S did this today so i had to hold both buttons and it rebooted and came back on.

hello!!!

Re: Live chat

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Oct 31, 2011 9:24:10 PM
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My 4S has locked up on me 3 times since I got it last week. Always at the worst time too.
My 4S has locked up on me 3 times since I got it last week. Always at the worst time too.

Re: iPhone won't turn on

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Nov 1, 2011 5:42:35 PM
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Shaft! wrote:
My 4S has locked up on me 3 times since I got it last week. Always at the worst time too.

In the future you should start a new thread for your issue.  If you are having problems and it sounds like hardware, you need to contact Apple.  Make an appointment with the Genius bar.  www.apple.com/retail

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/

Shaft! wrote:
My 4S has locked up on me 3 times since I got it last week. Always at the worst time too.

In the future you should start a new thread for your issue.  If you are having problems and it sounds like hardware, you need to contact Apple.  Make an appointment with the Genius bar.  www.apple.com/retail

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: iPhone won't turn on

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