iPhone doesn't connect to micro-cell, at all, ever, under any circumstances

Contributor

iPhone doesn't connect to micro-cell, at all, ever, under any circumstances

Had this micro-cell for over a year.  Worked OK with my Blackberry.  I switched to a Moto Atrix, that works OK too.

My wife used to have an iPhone 3, never worked.  Now she has an iPhone 4, it does not work with the micro-cell.  No amount of power-cycling of various devices has ever convinced the phone to connect to the micro-cell, not even once.   Yes, she's on the list of allowed phone numbers, as the device is managed off her AT&T Wireless account.

 

The problem is not that it picks up a regular cell tower -- none of those are in range here.  (That is why we bought the micro-cell.)

 

Suggestions?

Message 1 of 3 (2,354 Views)
Tutor

Re: iPhone doesn't connect to micro-cell, at all, ever, under any circumstances

We have a  I Phone 3Gs.. 4 .. &.. 4s at my house all work on microcell without any problems

Message 2 of 3 (2,329 Views)
Highlighted
Contributor

Re: iPhone doesn't connect to micro-cell, at all, ever, under any circumstances

On the iPhone you need to make sure that 3G is turned on.  I always kept mine off to conserve battery but it needs to be on for the micro cell.  you may not have had that feature on BB

Good luck

Message 3 of 3 (2,026 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.