iPhone - A slew of questions (thanks in advance)

Teacher

iPhone - A slew of questions (thanks in advance)

[ Edited ]

** wasn't 100% sure if this topic is better suited here or elsewhere  -  please feel free to move if needed **

 

hey party people

 

1. when it comes to purchasing the iPhone, is there a benefit to purchasing at att vs apple (or vice versa)?

 

2. what is the very best insurance/protection plan i should be considering when purchasing an iPhone?

 

3. is it true that all iPhone issues need to be addressed to apple and not att?  if so, am i assuming that this would be anything other than service related issues (dropped calls, can't access features, no internet, etc)?

 

4. for current iPhone 4 users, does the free bumper/case from apple solve your reception issue?  i'm assuming 3gs does not have this issue.

 

5. for all current iPhone users, what are your top 3 accessory add-ons (zagg shield, sleeve, etc?)

 

6. can apps be downloaded to pc and then transferred to iPhone?  if so, im assuming this would not affect the data usage, correct?

 

7. when considering the best option to possibly have fees waived or costs reduced, would i have better luck with att sales by phone, walk-in store, or with apple?

 

and finally,

 

8. for those who have used both the 3gs and the 4... is the jump to 4 worth the extra $100?

 

 

well, those are my questions/concerns.  thanks for taking time to read.  looking forward to hearing what everyone has to say.  thanks again. take care.

 

 

**EDIT**

 

one more question...

 

9. with the bumper/case program ending september 30th... does apple have plans to release a phone that corrects the antenna placement or something similar?  if so, would it be best to wait until then to purchase?

Message 1 of 18 (1,666 Views)
Master

Re: iPhone - A slew of questions (thanks in advance)

1. It doesn't matter.

2. Contact your homeowner's or renter's insurance provider for an electronics rider. Most economical option.

3. Yes.

4. I never had a reception issue other than coverage issues.

5. Bumper. I have the ZAGG Invisible Shield, but I'm not sure I would recommend it.

6. Yes, and you are correct.

7. No idea, probably store.

8. Yes

9. Apple may be adding something internally to the phone to insulate it from the "reception issue", but whether you wait is up to you. I don't think they're going to do a magical redesign on the phone to make it spit rainbows and unicorn tears between now & then.

Message 2 of 18 (1,655 Views)
Professor

Re: iPhone - A slew of questions (thanks in advance)

Dont have time to read the entire post (sorry) but, you asked if the case resolves the reception issues:

 

Yes, more then yes. I had reception issues (the normal death-grip) but it seemed to have just poor(er) reception all around. Like in my pocket at work, never had service for two weeks.

 

Then I got the otterbox, and my phone never loses service at work in my pocket. I think the antenna is effected more then just the grip issue - thats my personal opinion.

 

Conclusion: with a case, this phone has the best reception I've ever used with any carrier.

Message 6 of 18 (1,652 Views)
Teacher

Re: iPhone - A slew of questions (thanks in advance)

thanks brian.  questions to your answers...

 

2.  do not have homeowner's/renter's insurance...  if i purchased applecare, would i need to get att's wireless phone insurance?  seems like if i need to go to apple anyhow, why have insuraqnce from att.

 

5.  zagg... i've had that site bookmarked as an immediate purchase once the iphone was in my hands.  what is keeping you from recommending it?  the full body maximum coverage ($24.99) was what caught my eye.  claims to solve the signal issue without the need for a bumper... also seems to do a great job at protecting the overall surface.

 

7.  i guess i'll start with the att store and go from there.

 

9.  how cool would it be if apple pulled that off.

 

thanks again!

Message 3 of 18 (1,666 Views)
Expert

Re: iPhone - A slew of questions (thanks in advance)


recacer wrote:

thanks brian.  questions to your answers...

 

2.  do not have homeowner's/renter's insurance...  if i purchased applecare, would i need to get att's wireless phone insurance?  seems like if i need to go to apple anyhow, why have insuraqnce from att.

 

5.  zagg... i've had that site bookmarked as an immediate purchase once the iphone was in my hands.  what is keeping you from recommending it?  the full body maximum coverage ($24.99) was what caught my eye.  claims to solve the signal issue without the need for a bumper... also seems to do a great job at protecting the overall surface.

 

7.  i guess i'll start with the att store and go from there.

 

9.  how cool would it be if apple pulled that off.

 

thanks again!


Applecare only extends the warrenty of the phone, it is in no way shape or form insurance. ATT offers insurance onthe iphone, so does BB if you buy it from them, it is expensive to say the least

Message 4 of 18 (1,661 Views)
Teacher

Re: iPhone - A slew of questions (thanks in advance)

wingrider, thanks for your reply.

 

warranty/insurance confuses me.  i assumed by this (taken from this link)...

 

 

 

Extended hardware coverage

The AppleCare Protection Plan provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

What’s covered

  • Your iPhone
  • Battery3
  • Included earphones and accessories
  •  

    ...that with that plan, aeverything would be covered (with some restrictions).  what would having the monthy insurance from att get me?

    Message 5 of 18 (1,659 Views)
    Highlighted
    ACE - Professor

    Re: iPhone - A slew of questions (thanks in advance)

    [ Edited ]

     

    1 no

    2 insurance is a rigged game Smiley Wink

    3 yes, apple makes the hardware. AT&T makes the sim. If the sim is bad, see AT&T

    4 there is no reception issue

    5 any $5 case to protect it. Bluetooth headset. Apps Apps Apps

    6 sure, use iTunes on your PC *or* use wifi to buy/download apps on phone. Visit Starbucks if you lack Wifi

    7 you will have no luck at all - either you are eligible or not for whatever you get

    8 oh yeah, the iP4 is way better than the 3/3GS

    9 apple isn't going to change the hardware until next year, when the all new iPhone5 comes out. It would cost way too much to retool for a hardware change nearly 1/4 through the prodcution run.

     

    Just get a bumper/case/whatever and forget about it.

     

    Good luck, hope you get one, they're Grrrreat.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 7 of 18 (1,615 Views)
    Teacher

    Re: iPhone - A slew of questions (thanks in advance)

    @katieeighty...  thanks for getting this to the right spot!

     

    john... thanks for your reply.  thanks to the reponses so far, along with the numerous reviews/tips/grips i've read (not just here), there's a 99.9% chance i'll be walking into an att store tomorrow.  unless their closed.

    Message 8 of 18 (1,604 Views)
    Scholar

    Re: iPhone - A slew of questions (thanks in advance)

    1. Doesn't really matter, if your home when it's delivered then ATT.  Need a sig?, Apple.

     

    2. Don't need one, iPhone comes with a 1 year warranty.  Just don't lose your phone or let somebody you don't know play with it.

     

    3. What issues?  Get your free bumper case now, from what I heard Apple fix the problem on week 31+ iPhone 4.

     

    4. Yes, it solves the problem.  My bars go from 5 to 3 unlike 5 to 0 without the bumper.  3gs has the same problem, just less noticeable.

     

    5. Don't have any, why ruin a great looking phone?

     

    6. Yes.

     

    7. The best time right now is go the Apple/ATT store and buy one.

     

    and finally,

     

    8. Depends on you,  I sold my 3gs for $375 before the i4 came out.

     

    Message 9 of 18 (1,559 Views)
    Teacher

    Re: iPhone - A slew of questions (thanks in advance)

    doh!  i guess i was underestimating the demand (still) for the iphone... or the lack of inventory by apple.  i just called 4 att stores in my area and all are out of 4 and 3gs.  since i cant get to a store mon - fri first thing in the morning and wait for the shipments to come in, i suppose i should just jump online now and get the phone reserved. 

     

    hold up... i am now concerned about data usage after reading this article about Phantom Data Usage.  I was planning on getting the 2gb data plan... i hope the phantom data doen't cause me to go over.

     

    aaaahhh, decisons, decisions.

    Message 10 of 18 (1,529 Views)
    Professor

    Re: iPhone - A slew of questions (thanks in advance)

    AppleCare protection plan is limited by the way. They do not cover you if you damage your iPhone. B.II in the terms say no to Accidents and negligence, self repair, going elsewhere to fix the iPhone other than apple, etc which voids any assistance.

    AT&T offers assistance for a fee. Some offer other insurance places with seldom help in repairs.
    ------------
    Phantom data can be avoided in airplane mode or settings/general/network/data off but disables all phone related features. However this saves you the high mb usage at night. Some people can afford to forward voice calls to voip service while indoors. Google Voice or Skype for example to receive pc calls.
    Message 11 of 18 (903 Views)
    Teacher

    Re: iPhone - A slew of questions (thanks in advance)

    regarding phantom data...  if i were to do this "settings/general/network/data off" as you suggest, would that data be sent as soon as i turn data back on?  i'm also assuming if i just turn the phone off at night, that would solve the problem as well.  but again, wouldn't that data be sent soon after turning the phone on?

    Message 12 of 18 (895 Views)
    Teacher

    Re: iPhone - A slew of questions (thanks in advance)

    uh-oh!

     

    wen to att store yesterday to place my order for a 3gs.  instead of just walking up to a csr and doing that, i wandered over to the actual phone sitting on display, you know, just to mess with it a bit.  they had it sitting next to the samsung captivate.  oh man, is that a nice looking phone.  played with it a bit... ending up walking out of the store with no phone, no order placed for a 3gs...  just plain old confused about getting the 3gs or he captivate.

     

    guess i'll be spending another week or 2 doing some research on a phone... but this time the captivate.

    Message 13 of 18 (840 Views)
    Master

    Re: iPhone - A slew of questions (thanks in advance)

    Regarding phantom data, I'm not sure there's a way around it.

     

    I wouldn't waste time with the 3GS.  If you're going to buy an iPhone, wait for the iPhone 4.  The difference is remarkable, if for nothing else the screen alone.

    Message 14 of 18 (834 Views)
    Teacher

    Re: iPhone - A slew of questions (thanks in advance)

    thanks again brian.

     

    just spent 30 minutes perusing the samsung forum here and, like the iphone, am reading some unwelcomed complaints.  things like, it has a pretty look (screen), but it doen's off much past that.

     

    aaahhh!

     

    let me comment on myself and what i want to do with the phone, please tell me if any iphone or captivate is overkill for me...

     

    not very tech savvy (but have a husband who is)

    want to make calls

    want to text

    want to upload pics to facebook

    ...and (not a requirement), but would like to as gps on trips

     

    am i reaching too high with the ip and capt?  also, i'm not currently tied to a contract, so could bounce elsewhere if needed.  my current plan is acceptable to me (nationwide 1000 min. w/ rollover at $40).  i would add 2 gb data for $25 and 200 text for $5... all coming to $70mo. 

     

    thanks again in adavance!!!

     

     

    Message 15 of 18 (826 Views)
    Share this topic
    Announcements

    Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.