iPhone 4s quality problem

Contributor

iPhone 4s quality problem

I have missed a dozen calls since upgrading to the 4s from the 4 recently. The mute / silence button on the side of the phone refuses to stay in the on/ ring position. What ever happened to quality control on these things? I should expect these kinds of things when you open the box, turn it on and see a bunch of Chinese mumbo-jumbo on the screen. Apple is not an American company anymore. I wonder how many months it would take to get my phone back if I had to send it off for repairs?
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Guru

Re: iPhone 4s quality problem

You could go into a Apple store, if you have one near by, and walk out with a replacement in about 10 minutes!
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Re: iPhone 4s quality problem

When anything is manufactured in mass quantities, like electronics, vehicles, etc, you would expect some to have flaws. Do you think every car made by GM is perfect? I think your expectations are way too high. Like Facci said, take it to your local Apple store and they will exchange it.

 


Wired68 wrote:
I have missed a dozen calls since upgrading to the 4s from the 4 recently. The mute / silence button on the side of the phone refuses to stay in the on/ ring position. What ever happened to quality control on these things? I should expect these kinds of things when you open the box, turn it on and see a bunch of Chinese mumbo-jumbo on the screen. Apple is not an American company anymore. I wonder how many months it would take to get my phone back if I had to send it off for repairs?

 

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Contributor

Re: iPhone 4s quality problem

Actually, I have never expected much from Chinese suppliers, but I generally do expect more from Apple. Odd as that sounds. I've had an iPhone since version one, and never had the slightest issue until now, and I think what aggravated me more than anything else was the missed calls, some of which were quite important. The nearest store is a full six hour round trip which doesn't make it any better of course. I will be calling them in the morning and hope they have them in stock.
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Master

Re: iPhone 4s quality problem

It says right on the back of the iPhone, "Designed by Apple in California. Assembled in China." So yup, Apple is half American and half foreign.

Exchanging the phone is probably the idea of the day. The next one will probably fare better off for you to use.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



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