In December of 2009, I signed a two-year contract and got an iPhone 3G for 99$.
In 2010, I was curious to see when I could upgrade, so I called the *639# thing and it told me in August 2011 I may be eligible for an upgrade. I was like okay, I'll upgrade to the iPhone after iPhone 4.
So, after hearing about the iPhone 4S, I called the number again, and it says I'm eligible in December 2011. That's when my contract started.
Is this a glitch of some sort?
I'm really confused.
(I think I posted this in the wrong section last time.)
Were there any changes to your account features or any late payments? August sounds like the standard 20-month upgrade date, but something kicked your date back out to 24 months. A couple of late payments could cause that, as well as dropping features (in other words, reducing the amount you pay AT&T per month). You may have to call customer service for the real answer to your specific situation. We'd just be guessing.