07-20-2010 2:07 PM
I have returned my iPhone 4 to Apple. Got an email today indicating they have received it and I should get my money refunded to me within 5 business days. I have gotten a new sim for my old iPhone (picked it up last Friday). How long does it take for AT&T to reverse my contract and reset my upgrade eligibility? And do I need anything to initiate this? I asked the folks at the AT&T store when I reactivated my old phone about this and they said it is as soon as Apple sends them the signal that the phone has been returned, but what wasn't clear is if I need to do anything. It has been returned to Apple within the 30 days according to Apple and AT&T rules.
07-28-2010 7:34 AM
contract and upgrade eligibility still has not been reversed.
not really going ot get help here, this is a peer to peer forum, outside of moderation att has no presence
05-04-2011 4:58 PM
Long story short, this is happening to me as well. It has been almost a months and AT&T still says my contract still hasn't been reversed.
Anybody got any ideas what I need to do? Best Buy said they did their part and AT&T said this is none of their business.
Very very frustrated wtih AT&T.............
05-04-2011 5:19 PM