08-28-2011 9:36 AM
i keep getting charged for games on my wireless and i dont know how to stop it
i paid for tetris in april but it has been charging me each month since then
can someone tell me how to cancel it
08-28-2011 9:55 AM
Contact customer service (611 from your cell phone). State "more options" at the first menu prompt and then "customer service" at each subsequent prompt. The automated system will connect you with a live representative after a few prompts. You can review your account history with the agent and request that the monthly subscription/fee be cancelled. They may also be willing to give you credit for some of the monthly charges - I'd at least ask.
- Doug Larson
08-31-2011 5:24 PM
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