i got threatened at a att store today that wasnt coporate store

Contributor

i got threatened at a att store today that wasnt coporate store

[ Edited ]

i went into the att retailer i asked for the store manangers number or the district managers number he said get the {word filter evasion} out of my store before i knock you out and he got into my face as well i can file an harrasment case but im finding out theres nothing i can do... cant get him fired or anything..... whats the point in living if people have the right to rip you off?

Message 1 of 14 (1,305 Views)
Master

Re: i got threatened at a att store today that wasnt coporate store

For startes, it was wrong but what did you need from a Manager and how did you ask?  Reach out to one of the community managers who can help you further with this.

 

 

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Message 2 of 14 (1,280 Views)
Mentor

Re: i got threatened at a att store today that wasnt coporate store

How can community managers help? Can you cancel our orders? No. Can you make my phone magically appear in my hands? No. 

Message 3 of 14 (1,253 Views)
Professor

Re: i got threatened at a att store today that wasnt coporate store

I love it when people give ther side of a story, and leave a whole lot of info out. Like their contribution to an altercation.
Message 4 of 14 (1,197 Views)
Scholar

Re: i got threatened at a att store today that wasnt coporate store


SLIKRICK wrote:
I love it when people give ther side of a story, and leave a whole lot of info out. Like their contribution to an altercation.

I'm left wondering whether 1) this actually even happened (i'm skeptical ...) and 2) assuming it did, if it was actually a corporate store or some reseller.

Message 5 of 14 (1,193 Views)
Professor

Re: i got threatened at a att store today that wasnt coporate store


Kristyjoy wrote:

How can community managers help? Can you cancel our orders? No. Can you make my phone magically appear in my hands? No. 


By that standard, why post here?  No one on this forum can do that either.

Message 6 of 14 (1,182 Views)
Mentor

Re: i got threatened at a att store today that wasnt coporate store

I'm here as most of the newbies are, to vent my frustrations.
Message 7 of 14 (1,106 Views)
Scholar

Re: i got threatened at a att store today that wasnt coporate store


Kristyjoy wrote:
I'm here as most of the newbies are, to vent my frustrations.

And that is understandable, albeit it counterproductive for the folks that come here seeking "how do I do this?" advice.

 

I suggested that they create another category for ordering / delivery / customer service complaints. That way, the folks who want to vent can do so without impeding the folks looking for help with their phones.

Message 8 of 14 (1,090 Views)
Mentor

Re: i got threatened at a att store today that wasnt coporate store

^ I agree. Seeing as I've been an iPhone owner since day one I'd love to be able to answer questions people have. But right now I'm selfishly here to vent. Perhaps when the dust settles in a month or so I could contribute more positively.
Message 9 of 14 (1,081 Views)
Former Community Manager

Re: i got threatened at a att store today that wasnt coporate store

Hi indigochild23, 

 

I'm very sorry to hear you had this experience. Will you please send me a private message with your name, phone number, the best time to contact you as well as the address of the store?

 

I would also appreciate a summary of what led up to this incident. 

 

Thanks, 

 

~jam

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 10 of 14 (983 Views)
Scholar

Re: i got threatened at a att store today that wasnt coporate store

I'm kinda thinking there is a whole lot to this story you are conveniently not including in your post. I find it impossible to believe that a store employee would react like this to someone simply asking for the managers phone number. So how 'bout fessing up to the full story rather than the "feel sorry for me" version you're giving us here.

Message 11 of 14 (467 Views)
Tutor

Re: i got threatened at a att store today that wasnt coporate store

Not an ounce of belief that this is a fair assessment of the events. You are right, no point in you living because of a supposed rude manager. LOL!!
Message 12 of 14 (383 Views)
Scholar

Re: i got threatened at a att store today that wasnt coporate store

I suggest you click on the OPs avatar and you will learn what the full story is.

Message 13 of 14 (354 Views)
Highlighted
Former Community Manager

Re: i got threatened at a att store today that wasnt coporate store

Hey all - I'm closing this thread. 

 

OP has not responded to the ask for additional information (though that door is still open should OP wish to file a complaint). 

 

 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 14 of 14 (325 Views)
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