help me please

Contributor

help me please

hey guys so i just got my iphone 4 from ebay i put my sim card in everything is working flawlessly but i got on the att website and it already says my device is apple iphone 4 so i tried to change my basic unlimited data plan 2 the iphone 2gb data plan it seemed everything was good but i went to the last page and it gave me an error and idk what to do. so if some1 could help me il be so greatful or if you can tell me how to get to the tech chat so i cant talk to a representive

Message 1 of 6 (859 Views)
Master

Re: help me please

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

For hearing or speech impaired: 1-866-241-6567

After hours Support:. 1-866-801-3600

 

use a land line so that if they need you to turn your iPhone on/off, etc.....

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 6 (836 Views)
ACE - Professor

Re: help me please

Dial 611 on your iPhone. It's a free call.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 6 (768 Views)
Master

Re: help me please

 


johninsj wrote:

Dial 611 on your iPhone. It's a free call.


Best to call from a land line.  If they need you to look at something on your iPhone, power it off, or reboot it, that is just about impossible if you are calling them on the phone.

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 4 of 6 (750 Views)
Tutor

Re: help me please

KEEP YOUR UNLIMITED PLAN WHILE YOU CAN!!!!  YOU WILL REGRET GIVING IT UP!  See my post from today.

Message 5 of 6 (733 Views)
Professor

Re: help me please

Keep the unlimited data plan its 30$ a month. the 2GB is 25$ a month..  keep the unlimited.

Message 6 of 6 (677 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support