Helpful Links

go phone not reachable

New Member

go phone not reachable

when we try calling my daughters go-phone it says " The phone you are trying to contact is not reachable PTS6180" or CTS6180" WHAT does the code # stand for? why is the phone not reachable?

Message 1 of 2

Re: go phone not reachable

Did the money in her account expire? When was the last time money was refilled to her account? It sounds to me that your daughter's account either needs to be refilled or her account and SIM have become deactivated and need to be replaced if she wants to continue using her phone.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy

Message 2 of 2
Share this topic

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support