03-31-2011 6:31 PM
I have had 3 lines on my family plan for years now and my oldest just got her own account with At&t, Will i be able to remove her line from my account without the termation fee? we did do an upgrade last year, would they be willing to wave the fee or am i stuck with the line also is it possible to port her old number to her new account?
03-31-2011 8:50 PM
You're still stuck with the ETF if you disconnect that line in your family plan. If you're son's new account is still under 30 days, I recommend cancelling that instead under buyer's remorse. No ETF, just pay for the time phone was used. After that, process a transfer of billing responsibility for the 3rd line to your son's name. Either that or wait the contract out for a year.
04-01-2011 3:15 AM
the etf will not be waived, what you should have done was a transfer of billing responsiblity and split her current number and line off to her own account, porting of numbers within a carrier is not normally done.
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