dumb question

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dumb question

Just added 4 lines in the last 2 weeks and want to return one phone but she wants to keep the number how can this be done? I know when I was on Verizon and sprint they could swap the numbers around but first time on GSM so not sure how it works. If anyone is curious added 2 skyrockets a vivid and an infuse want to return the vivid and keep the number.

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Expert

Re: dumb question


ajac wrote:

Just added 4 lines in the last 2 weeks and want to return one phone but she wants to keep the number how can this be done? I know when I was on Verizon and sprint they could swap the numbers around but first time on GSM so not sure how it works. If anyone is curious added 2 skyrockets a vivid and an infuse want to return the vivid and keep the number.



what are you going to put in place of the phone that you are taking back? If you just want to move the number from the phone being returned to one of the other 3 that you are keeping that can be done, it would be a lot faster to take the phones to a retail outlet and have the person there do it for you.

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Tutor

Re: dumb question

the number for the phone we just ordered all ordered withen the 30 day window still and the phone we are returning is to a walmart so no 35 dollar fee woot!

Message 3 of 6 (495 Views)
Tutor

Re: dumb question

so what i want to do basically is:

 

keep number from phone  1

keep phone of  phone 2

return phone 1 (bought a week ago ) and turn off number that was just purchased

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Expert

Re: dumb question


ajac wrote:

the number for the phone we just ordered all ordered withen the 30 day window still and the phone we are returning is to a walmart so no 35 dollar fee woot!



Never dealt with wally world for a phone purchase, verify that the people there can actually do what you want and move the numbers around

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Master

Re: dumb question


ajac wrote:

so what i want to do basically is:

 

keep number from phone  1

keep phone of  phone 2

return phone 1 (bought a week ago ) and turn off number that was just purchased


I would talk directly with them as what you wan to do is complicated and could trigger fees and/or contract obligations that you want to avoid.

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