cannot connect my iphone 4s to network

Contributor

cannot connect my iphone 4s to network

I have gone thru all the steps AT&T suggests but when I type in my password to connect thru wi-fi  my iphone comes up with an error message "cant connect"    What do I do?

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Master

Re: cannot connect my iphone 4s to network

It may be time for a restore and setup as new but first reset your network settings. Settings>general>reset>reset network settings
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Expert

Re: cannot connect my iphone 4s to network

Also what security encryption protocol is your wireless router using? If the phone is not using the same the two will not communicate

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