03-16-2011 9:00 AM
as of yesterday I can't send or receive picture messages when my phone is connected to my Microcell, if i am out of range of it i have no problems, AT&T customer tech support says the Microcell has nothing to do with this problem so then why am i only having this problem when i am connected to it?? is anyone else having this problem?
03-20-2011 6:42 PM
This used to be a chronic problem lots of folks reported with the Microcell. I've had the occasional failure sending MMS through the Microcell, but usually a retry will succeed.
03-28-2011 5:03 PM
Same thing here.
If I unplug the Microcell, I'm fine.
Tried tech support. No help at all.
03-28-2011 10:27 PM - edited 03-28-2011 10:30 PM
I just tried to send an MMS picture to myself. It sent, but then knocked my Microcell offline. I'm now trying to reset it.
03-28-2011 11:31 PM - edited 03-28-2011 11:44 PM
I can't send or receive MMS Pics now either. My Iphone acts like they get sent but they truly don't get sent.
03-29-2011 2:05 AM - edited 03-29-2011 2:07 AM
What I've noticed (and other posts have indicated) is that there is an upload throttle that ATT places. I tried to email a picture too and that didn't work. I tried MMS and emailing a much smaller pic and it worked just fine. I used speakeasy speed test and noticed that I only get .14Mbps upload speed on my Iphone 4 using the microcell. So I don't think this is an MMS issue but an upload throttle issue. Also I did my tests with and without a router. Same results.
So I'll see if ATT wants to give me my money back or comp me the $200 for my Cisco paperweight
03-29-2011 8:03 PM
For some odd reason all of my pic mms messages are working now. I didn't change anything
06-15-2011 9:49 PM
I have the same problem. It looks like it is going and about what looks like 80% it fails. Three phones same problem. Got new micro cell and same issue. Called they had me do the alternate set up of wiring. I think this will slow computer down but who knows. Still same issue. Does ATT even read the posts they created a page for. Doesnt look like it. The wanted me to do resets in router and modem. As soon as I turm off microcell and use wifi all works fine. So its not the modem or router but they cant seem to understand that.
06-16-2011 7:52 AM
We are having the exact same issue. Thankfully didn't pay for the microcell, and works great for reception, but irritating that MMS texts can't be sent or received. Anyone know a fix for this yet? (other than unplugging the microcell to send)
06-16-2011 8:07 AM
this is a shot in the dark but try having someone call your phone from a land line and have someone outside of your microcell send you a text. After the first 24 hours that I installed my Microcell I didn't have this problem any longer. I'm using two Iphone 4's
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!