at&t Fusion GoPhone having problem with Mobile Network

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at&t Fusion GoPhone having problem with Mobile Network

I recently bought and activated AT&T Fusion GoPhone with (Featured) monthly plan of $50.
I can't connect to Mobile Network, so I can't use any Internet applications and websites.

In Settings/Wireless and networks/Mobile Networks/Access Point Names, there are two options: ATT Broadband and ATT WAP.
ATT WAP is already on since I first turned the phone on.
It doesn't work so I tried to press/turn on ATT Broadband button, but it automatically changed to its original mode of ATT WAP itself.
I wonder why and how.
Please someone help!
I want to use the Internet on my phone.

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Re: at&t Fusion GoPhone having problem with Mobile Network

I am having the same problem with my phone. The only way I have been able to connect to the internet via my home wifi. I have the $25 a month data package so I would like to actually use the internet since I am paying for it. 

 

Any help appreciated!

 

Lisa :-)

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Re: at&t Fusion GoPhone having problem with Mobile Network

I talked to customer care and they said something got deactivated in my phone. I have to go to an AT&T store tomorrow morning. Will keep you updated and let you know what can be done.

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