at&t Fusion GoPhone having problem with Mobile Network

Contributor

at&t Fusion GoPhone having problem with Mobile Network

I recently bought and activated AT&T Fusion GoPhone with (Featured) monthly plan of $50.
I can't connect to Mobile Network, so I can't use any Internet applications and websites.

In Settings/Wireless and networks/Mobile Networks/Access Point Names, there are two options: ATT Broadband and ATT WAP.
ATT WAP is already on since I first turned the phone on.
It doesn't work so I tried to press/turn on ATT Broadband button, but it automatically changed to its original mode of ATT WAP itself.
I wonder why and how.
Please someone help!
I want to use the Internet on my phone.

1,885 Views
Message 1 of 3
Contributor

Re: at&t Fusion GoPhone having problem with Mobile Network

I am having the same problem with my phone. The only way I have been able to connect to the internet via my home wifi. I have the $25 a month data package so I would like to actually use the internet since I am paying for it. 

 

Any help appreciated!

 

Lisa :-)

Message 2 of 3
Highlighted
Contributor

Re: at&t Fusion GoPhone having problem with Mobile Network

I talked to customer care and they said something got deactivated in my phone. I have to go to an AT&T store tomorrow morning. Will keep you updated and let you know what can be done.

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support