about my IPhone

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about my IPhone

Im trying to find out why is my Apple Phone slide to unlock key doesn't want move to let me get in my phone,then I have another iphone that don't want come on at all.I really really need help and bad

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Message 1 of 3

Re: about my IPhone

You probably need to make an appointment at a local Apple Store. If none's available, I'd suggest calling Apple Support. AT&T doesn't really any expertise in providing tech support for iPhones, and there are no customer service reps who actively man this forum.

Message 2 of 3

Re: about my IPhone

Be sure you are using your fingertip to slide and not trying with your fingernail. If it still doesn't work then you need to make an appointment with your nearest Apple Genius bar.   http://www.apple.com/retail/geniusbar/

 

 

 

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