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Xpress mail sent folder Q

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Xpress mail sent folder Q

I set up a yahoo email account through xpressmail on the Q.  Xpressmail isn't saving a copy to my sent folder on my Q.  Please advise.
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Message 1 of 4
Scholar

Re: Xpress mail sent folder Q

Are you composing and sending with the device only? It wont save to your sent folder if your doing anywhere else.
Message 2 of 4
Tutor

Re: Xpress mail sent folder Q

bdroad what do you mean by that? Because this same issue happens with me it doesn't save a copy of my sent message in the xm sent folder whenever I send from the device.
Message 3 of 4
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Scholar

Re: Xpress mail sent folder Q

Thats how the software is designed, it will only save to the sent items folder on the device if the email has been composed and sent with the device. You cant send something in outlook and expect it to be on your device sent items folder.

However, if you are sending with the device and its still not showing up, there might be a problem. Honestly I would try re-registering the account before anything. But if its still not working, let me know what device you have and maybe we can troubleshoot it.
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