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Posted Apr 30, 2012
4:44:31 PM
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Wonderful Customer Care

With the amount of complaints customer service workers get, I would like to send a positive message to Brittany A. at Customer Care for doing a great job in resolving my issue. She went the extra mile to correct my data plan and compensated me without my even asking. Thank you again, you are amazing! 

With the amount of complaints customer service workers get, I would like to send a positive message to Brittany A. at Customer Care for doing a great job in resolving my issue. She went the extra mile to correct my data plan and compensated me without my even asking. Thank you again, you are amazing! 

Wonderful Customer Care

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May 1, 2012 11:42:02 AM
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Former Community Manager

I'm really glad to hear that Brittany was able to provide great service! Thanks for letting us know. I'll try to track her down and share your kind words with Brittany and her manager. 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

I'm really glad to hear that Brittany was able to provide great service! Thanks for letting us know. I'll try to track her down and share your kind words with Brittany and her manager. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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