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Wi-fi keeps dropping signal on my 3800 modem to both Iphones

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Wi-fi keeps dropping signal on my 3800 modem to both Iphones

Not only do our 2 I-phones lose 3G wi-fi connections from our 3800 modem but the phone line also quits when it feels like it. Also streaming videos to our tv have started loosing connections. A call to AT&T service? gets a recording saying they are working in our area to improve service or lack thereof.

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Former Community Manager

Re: Wi-fi keeps dropping signal on my 3800 modem to both Iphones

Hi Lord Kenneth

 

It sounds like this issue is more with the modem itself than the phones. Which internet service are you using? 

I'd be happy to get you in touch with someone to talk to if you'd like.  

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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