Why can not people in local store do anything right?

Tutor

Why can not people in local store do anything right?

I ordered 200MB ...It came out 2G Data plan.

Last time, they put me in a 2 year contract which is totally wrong.

What is wrong with the company?

Is it a culture to put everything the wrong way?

 

Too many similar experiences. Really tired of at&t.

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Guru

Re: Why can not people in local store do anything right?

att is usually pretty good about fixing the plans and they can often backdate in order to save you from getting extra charges. I would call att cs to see what they can do since there was a mistake made on the data plan.

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Former Community Manager

Re: Why can not people in local store do anything right?


caichong wrote:

I ordered 200MB ...It came out 2G Data plan.

Last time, they put me in a 2 year contract which is totally wrong.

What is wrong with the company?

Is it a culture to put everything the wrong way?

 

Too many similar experiences. Really tired of at&t.


Hi - I responded to your post here about the family plan. I can definitely have someone help you make sure you're on the right plan. Please see my repsonse to your other post. 

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