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Posted Apr 15, 2012
7:21:15 AM
Why Kies not Supported after Update

Why does it say in Kies for my I-727 Skyrocket after the Update to 2.3.6 few weeks ago, Your Device is Not Supported for Software Updates???

Are others seeing this also???? So how are we to download Updates Now thru Kies???

Why does it say in Kies for my I-727 Skyrocket after the Update to 2.3.6 few weeks ago, Your Device is Not Supported for Software Updates???

Are others seeing this also???? So how are we to download Updates Now thru Kies???

Why Kies not Supported after Update

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Apr 15, 2012 12:51:46 PM
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Employee
Call Samsung as att doesnt have support information for kies
Call Samsung as att doesnt have support information for kies
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Apr 16, 2012 8:44:37 AM
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Would because my Skyrocket was rooted when I installed the 2.3.6 Update, have anything to do with it not being supported in Kies Now??  Anyone else having this problem after the update?????

Would because my Skyrocket was rooted when I installed the 2.3.6 Update, have anything to do with it not being supported in Kies Now??  Anyone else having this problem after the update?????

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Apr 23, 2012 7:26:55 AM
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Is anyone else having this problem with Skyrocket after OTA Update??

Is anyone else having this problem with Skyrocket after OTA Update??

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Apr 23, 2012 8:47:18 AM
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at&t broke this in the update to force you to use "over the air updating" 

 

go to settings/ scroll down to software update -that is where you will update your phone from now on, im sorry for the inconvience but at&t doesn't play well with samsung

at&t broke this in the update to force you to use "over the air updating" 

 

go to settings/ scroll down to software update -that is where you will update your phone from now on, im sorry for the inconvience but at&t doesn't play well with samsung

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Apr 23, 2012 10:01:44 AM
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Yes but you will not get the Ice Cream update OTA when it comes out.  It is Too Big for this. So it will have to come thru Kies.

Yes but you will not get the Ice Cream update OTA when it comes out.  It is Too Big for this. So it will have to come thru Kies.

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