Why Kies not Supported after Update

Scholar

Why Kies not Supported after Update

Why does it say in Kies for my I-727 Skyrocket after the Update to 2.3.6 few weeks ago, Your Device is Not Supported for Software Updates???

Are others seeing this also???? So how are we to download Updates Now thru Kies???

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Message 1 of 6
Employee

Re: Why Kies not Supported after Update

Call Samsung as att doesnt have support information for kies
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Scholar

Re: Why Kies not Supported after Update

Would because my Skyrocket was rooted when I installed the 2.3.6 Update, have anything to do with it not being supported in Kies Now??  Anyone else having this problem after the update?????

Message 3 of 6
Scholar

Re: Why Kies not Supported after Update

Is anyone else having this problem with Skyrocket after OTA Update??

Message 4 of 6
Teacher

Re: Why Kies not Supported after Update

at&t broke this in the update to force you to use "over the air updating" 

 

go to settings/ scroll down to software update -that is where you will update your phone from now on, im sorry for the inconvience but at&t doesn't play well with samsung

Message 5 of 6
Scholar

Re: Why Kies not Supported after Update

Yes but you will not get the Ice Cream update OTA when it comes out.  It is Too Big for this. So it will have to come thru Kies.

Message 6 of 6
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