Who ordred and whats the status of your iPhone 3GS order??

Professor

Who ordred and whats the status of your iPhone 3GS order??

[ Edited ]

I know this is a pointless thread lol but I just want to know

 

16GB iPhone 3GS

Mine is "Prepared for Shipment", supposed to come on June 19

 

what about urs??

Message Edited by smooth4lyfe on 06-15-2009 03:11:32 AM
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Contributor

Re: Who ordred and whats the status of your iPhone 3GS order??

[ Edited ]

Ok the order_status_results page can't look me up by order number or by my cell # (which is bizarre) but when I look up by my home number it finally tells me that it has shipped and gives me a tracking number.

 

This is great news!  But why the *&%#$* didn't the other order status page refer me here?  Geez

Message Edited by zonker77 on 06-18-2009 04:34:16 PM
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Mentor

Re: Who ordred and whats the status of your iPhone 3GS order??

At least they didn't port your verizon number over before you got the new phone, rendering you without any cell phone service...like they did with me lol.
Message 452 of 1,044 (1,483 Views)
Explorer

Re: Who ordred and whats the status of your iPhone 3GS order??

Same as the last two guys. I am a new customer, porting my number in. I ordered through Premier, a black 32gb on the morning of the 10th. Still no updates. The non-premier tracking still lists it as backordered, as it has for several days. The thing that worries me is that on the premier order status it lists my order date as "June 10th", but on the non-premier order status it says "June 16th". Not sure what is up with the discrepancy there, but I'm gonna be really bummed if I have to wait for the second batch. I'm kicking myself now, cause I had initially ordered from Apple on the 8th, but canceled that order when I saw it was available from Premier with free overnight shipping =\
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Teacher

Re: Who ordred and whats the status of your iPhone 3GS order??

[ Edited ]

You have to use your phone number to get the report off that link, not your 'order number'

 

 

I also ordered on the 10th, I ordered through premier the moment it started showing the 3gs as an option around 3pm eastern time. I ordered two 32 GB phones, one black and one white (for ease of telling them apart).

 

My status on the non premier link changed from "backordered" to "ordered' this morning after days of no change. But has not changed to "shipped," but my CC was charged last night around 10pm.

 

Also, I see a lot of people talking about the "overnight shipping" option. When I made my order I saw that option but it said beside it that "the shipping method chosen will NOT be used for iphone, only for other things ordered at the same time." And somewhere else it said iphone would be shipped 17th to arrive "no sooner than" the 19th.

 

For me, I would just like to know when they are actually coming so that I can plan to have someone at the house. I would appreciate the status updating for my planning purposes, but honestly if they do come on Monday, I'm ok with that. They are just phones. (although I had planned to suprise my husband with one for father's day so I was hoping it would arrive before Monday- no biggy, I'll give him a picture of it in a package instead)

Message Edited by Sashwen on 06-18-2009 04:43:45 PM
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Tutor

Re: Who ordred and whats the status of your iPhone 3GS order??

Doppler,

 

Your use of jargon, coupled with your defense of AT&T makes me wonder if you are an employee or consultant working with them. The fact is, AT&T blew it. They are justifying their lack of communications by hiding behind phrases like "pre-order" and "processing stages." If AT&T knew they didn't have control over this process, why did they choose to create the perception they did in the first place?

 

I think the phrase is "eat your cake and have it to".

 

If AT&T had been customer-centric, they would have known that customers tend to believe companies that say if you order by X, you'll have product by Y. 

 

So do you work for ATTM?

 

 

Message 455 of 1,044 (1,390 Views)
Teacher

Re: Who ordred and whats the status of your iPhone 3GS order??

As I reported before, my item has been shipped and I've got a (UPS) tracking number.

Looking at the order status page (https://www.wireless.att.com/order_status), there is only one item being shown: Varios SIM.  Since I already figured that AT&T's inventory system prolly doesn't handle pre-orderes very well... I guessed that that was why the phone wasn't showing up.

 

Now looking at the UPS tracking info... 2 things stuck out at me.

1- 2nd day delivery, with scheduled delviery in 06/22 (Monday)

2- Weight: 1.00 Lb

 

 

 

I'm trying not to worry about this ... since I've had UPS deliver packages early in the past. So hopfully this will be one of those cases.

But just 1lbs? that seems a bit on the light side to me....

 

What are the other folks with a UPS tracking number showing for weight??

Message 456 of 1,044 (1,355 Views)

Re: Who ordred and whats the status of your iPhone 3GS order??

I ordered my a ATT Wireless page on June 9th, I checked my order status today and it shows that it ship via Fedex today, but no tracking number.
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Tutor

Re: Who ordred and whats the status of your iPhone 3GS order??


dreamcastdc wrote:
I ordered my a ATT Wireless page on June 9th, I checked my order status today and it shows that it ship via Fedex today, but no tracking number.

Call 1-866-391-0749. 
and follow the prompts

Message 458 of 1,044 (1,314 Views)
Professor

Re: Who ordred and whats the status of your iPhone 3GS order??


morficus wrote:

As I reported before, my item has been shipped and I've got a (UPS) tracking number.

Looking at the order status page (https://www.wireless.att.com/order_status), there is only one item being shown: Varios SIM.  Since I already figured that AT&T's inventory system prolly doesn't handle pre-orderes very well... I guessed that that was why the phone wasn't showing up.

 

Now looking at the UPS tracking info... 2 things stuck out at me.

1- 2nd day delivery, with scheduled delviery in 06/22 (Monday)

2- Weight: 1.00 Lb

 

 

 

I'm trying not to worry about this ... since I've had UPS deliver packages early in the past. So hopfully this will be one of those cases.

But just 1lbs? that seems a bit on the light side to me....

 

What are the other folks with a UPS tracking number showing for weight??


Mine says .50kg....which I converted and is 1lbs

Message 459 of 1,044 (1,302 Views)
Voyager

Re: Who ordred and whats the status of your iPhone 3GS order??

I placed an pre-order via AT&T online on 6/10/09. Like everyone else I was frustrated about the progress of my order in not knowing if I would recieve by the 19th. I kept reading conflicting reports saying that you would either get the phone by the 19th or it will be shipped on the 19th if ordered before June 13th. Well I'm happy to inform that I received a FedEX tracking # via an email from AT&T that confirms overnight shipment and delivery on June 19th. What seemed to be a fairy tale dream to get the phone on Friday is now a reality. Seems like AT&T is coming through as promised! Woohoo!
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Highlighted
Professor

Re: Who ordred and whats the status of your iPhone 3GS order??

Call up Apple  yourself.  They will tell you that's how THEY went with Shipping.  Until ATTM has it in their hands they can't do lick about it.

 

Some common sense for you:

 

I have something that YOU sold to someone else on PRE-ORDER.  Now do you have control of when it arrives to you? 

 

No I do not work for ATTM.  I just use the evidence I have gathered from Apple which are in control of ALL shipping.

 

I called Apple when i received this during my tracking:

LOUISVILLE,
KY,  US 06/16/2009 1:40 A.M. THE PACKAGE IS BEING HELD FOR FUTURE DELIVERY. UPS WILL ATTEMPT DELIVERY ON THE DATE REQUESTED

 

Apple put all their shipments on hold because they were ahead of schedule.  Apple doesn't want the 3GS out UNTIL 19th PERIOD.  Even though your order says second day or whatever.  When you ship in MASS QUANTITIES you won't ship each item individually.  They are not going to unpack and scan each item individually.  Sorry that'll be too much man power and time to do so to meet 5 day deadline across 50 states.

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Tutor

Re: Who ordred and whats the status of your iPhone 3GS order??

I ordered my 32 GB iPhone 3G S online on June 9th.  The status did not change from In Progess to Shipped until today (6/18/2009).  However, like most of you wrote, it does not indicate any tracking info (Carrier: FDE) .  I called AT&T and said that they could not pull out any more info that what I see online.  One user on this forum suggested calling 1-866-391-0749 to obtain my tracking info.  I called this number and I was able to get my tracking info just by following the prompts!  It says my iPhone has been picked up (in Memphis) for delivery by 3 PM on June 19th.  I hope this info helps.

Message 462 of 1,044 (1,320 Views)
Tutor

Re: Who ordred and whats the status of your iPhone 3GS order??

Tanya!!!!

 

I'd like to thank you. After refreshing the status order screen continuously and not getting any new info, I called the 866 number. I got my tracking number with delivery for tomorrow!

 

For those of you not following my saga:

 

16MB Black 3G S ordered on 6/10 in the morning.

Up until this afternoon no status updates -- "In Process"

Around 4PM  "In Process" with a shipping date of today.

Around 5:30 "Shipped" but no tracking number.

Called AT&T and they were as useful as they always are.

Kept checking order status online. NO CHANGE.

Read Tanya123's message and called: 1-866-391-0749

Got my tracking number and it worked on FedEx.

 

AT&T -- All Talk & Terrible

 

I'm pretty psyched. As I've said over and over, I could have waited a few days. My issue is the HORRENDOUS communication flow of AT&T. I'm shocked they haven't launched an airline yet considering the way they deal with people.

 

Woo Hoo!

 

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Re: Who ordred and whats the status of your iPhone 3GS order??

[ Edited ]
Thanks Tanya1273, called the 866 number and got my tracking number.
Message Edited by dreamcastdc on 06-18-2009 05:08:55 PM
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Professor

Re: Who ordred and whats the status of your iPhone 3GS order??


jasonbaum wrote:

Tanya!!!!

 

I'd like to thank you. After refreshing the status order screen continuously and not getting any new info, I called the 866 number. I got my tracking number with delivery for tomorrow!

 

For those of you not following my saga:

 

16MB Black 3G S ordered on 6/10 in the morning.

Up until this afternoon no status updates -- "In Process"

Around 4PM  "In Process" with a shipping date of today.

Around 5:30 "Shipped" but no tracking number.

Called AT&T and they were as useful as they always are.

Kept checking order status online. NO CHANGE.

Read Tanya123's message and called: 1-866-391-0749

Got my tracking number and it worked on FedEx.

 

AT&T -- All Talk & Terrible

 

I'm pretty psyched. As I've said over and over, I could have waited a few days. My issue is the HORRENDOUS communication flow of AT&T. I'm shocked they haven't launched an airline yet considering the way they deal with people.

 

Woo Hoo!

 


....  If you listened to me.  They are all in large containers shipped by state and they are not going to scan EVERY package within that container.  Everywhere will get it by the 19th including Hawaii(where I live, and we don't have second day air, or over-night)...

 

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