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When can I upgrade?

When can I upgrade?

How far into my contract will I need to be to upgrade to a different phone at the discount rate besides the iphone?  I was eyeing the HTC Aria or maybe even a Blackberry but can't afford it flat out.

Message 1 of 5

Re: When can I upgrade?

Usually its 18months into your contract, but may be lower depending on your line's tenure (on a 3 month average).


But, lets not speculate. If you dial *NEW# (*639#) on your device, call that number. ATT will send you a free text message with your upgrade eligibility.


I hope this helps!

Message 2 of 5

Re: When can I upgrade?

Nice thanks!  Just dialed it and got an answer.  Even though my contract isn't too old (6-7 months) The message said I could upgrade with a new 2 year agreement and they would waive the $18 upgrade fee.

Message 3 of 5

Re: When can I upgrade?

Awesome, enjoy the upgrade!

Message 4 of 5

Re: When can I upgrade?

Make sure to save & not delete that txt msg in case you run into any problems when upgrading


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
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