What to do if I lost my Motorola Atrix 4G Android Phone?

Contributor

What to do if I lost my Motorola Atrix 4G Android Phone?

Will I still have to pay my monthly bill? If reported Lost/Stolen.
How much will it cost to replace? 

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Message 1 of 8
Scholar

Re: What to do if I lost my Motorola Atrix 4G Android Phone?

Yes.  With insurance, $125.  Without insurance, $449.  Possibly auction sites will have them cheaper.

Message 2 of 8
Employee

Re: What to do if I lost my Motorola Atrix 4G Android Phone?

It depends on when you got your atrix. If its more than 6 months ago you may be eligible for an early upgrade. If you are the new on is still over 300, but if care has returns in stock, it may be much much cheaper. You are still responsible for the monthly charges for your service, make sure to call or go online to suspend the service ( 8003310500 option 4 then option 5) that way if someone has your phone they can't use it. If you replace the phone and very a refurb, get insurance. Now this is all assuming you don't have insurance, if you do have insurance, go to www.phoneclaim.com/att file the claim it will cost you 125.00. Still suspend the service regardless. You keep your phone number and can un-suspend service any time online. Good luck!
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 8
Employee

Re: What to do if I lost my Motorola Atrix 4G Android Phone?

actually i believe they raised the price of insurance for that phone to $199

should be all current 4G phones as well as any iPhone model is now in the Tier 3 replacement cost.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 8
Contributor

Re: What to do if I lost my Motorola Atrix 4G Android Phone?

So basically with the insurance we pay $6.99 a month for the right to pay more to replace the phone that it originally cost? Sounds like great business sense to me. I guess I can kill that $6.99 insurance fee from my account now. 

Message 5 of 8
Scholar

Re: What to do if I lost my Motorola Atrix 4G Android Phone?

If you have no insurance on your phone, you will have to pay FULL retail price for the phone if it's lost/stolen/damaged, rather than 199$, unless your eligible for rebate. The full retail is quite a but more than199$.
Message 6 of 8
Scholar

Re: What to do if I lost my Motorola Atrix 4G Android Phone?

Yeah, I cancelled the insurance on my Atrix when they raised the rates and deductible.

 

I'm sure you can partially blame the ignorants who try to root their andoid devices and 'brick them' and then turn them into their insurance

 

The fact of the matter is, these phones aren't cheap to replace and with so many people bricking or breaking their touchscreens they needed to raise the rates

 

To the OP, you can always get a cheaper phone to replace your atrix.

Message 7 of 8
Expert

Re: What to do if I lost my Motorola Atrix 4G Android Phone?


montyh wrote:

So basically with the insurance we pay $6.99 a month for the right to pay more to replace the phone that it originally cost? Sounds like great business sense to me. I guess I can kill that $6.99 insurance fee from my account now. 



It is called a deductable, you do it for autoand home owners insurance so what is the difference?  Pay 6.99 a month now, if you lose or damage your phone pay the deductable (which is less then the full retail cost of the phone) or don;t pay the 6.99 a month and pay full retail for the phone - your choice.

 

Me I put a rider on my home owners insurance that covers all the phones I have on the familiy plans in my name

Message 8 of 8
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