What happened to detailed paper bills?

Scholar

What happened to detailed paper bills?

I save pdf copies of my paper bills and have for years.  Up until this month, these pdf bills had all call and data detail.  But no longer.  I want to save a local copy of my detailed bill.  Does anyone know how to do this?

 

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Message 1 of 18
Scholar

Re: What happened to detailed paper bills?

I'm back to where I was in the beginning.  My May bill does not have detail.  This needs to get permanently fixed.  I've been loyal to AT&T for quite a while, but issues like this are mounting, and my contract is up in a few months.

 

Message 16 of 18
Contributor

Re: What happened to detailed paper bills? - FIXED!

Does the new bill include numbers called to and from the phone?
Message 17 of 18
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Former Community Manager

Re: What happened to detailed paper bills? - FIXED!

That information is always available by logging into your account and viewing your billing statement. There is a billing statement which shows a summary of your activity as well. 

 

Here's a link with information about the new bill format: http://forums.att.com/t5/Wireless-Billing/Reading-Your-Bill-and-Understanding-the-Charges-viewing-ol...

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