What Is Xpress Internet?

Contributor

What Is Xpress Internet?

I was wondering what it is because I keep on getting charged a lot for it and I don't use my phone for any type of internet or anything.  is there a way to deactivate this service?
7,042 Views
Message 1 of 7
Master

Re: What Is Xpress Internet?



gabbers626 wrote:
I was wondering what it is because I keep on getting charged a lot for it and I don't use my phone for any type of internet or anything.  is there a way to deactivate this service?


Well Xpress is E-mail.  It could be possibly Xpress through the Internet.  You can have the Internet blocked if you wish too.  Call customer care and ask to have the Internet blocked on your phone.  That way if you do try to go on or by accident try to go on, it won't let you.  It won't charge you either. 
Message 2 of 7
Contributor

Re: What Is Xpress Internet?

I charged for a huge amount on my latest bill - saying for use of Xpress internet. But I didn't use my phone for any type of internet or anything.  How can I get the bill adjusted and de-activate the service (so it won't happen in future accidentally) from my mobile?
Message 3 of 7
Master

Re: What Is Xpress Internet?



the legend wrote:
I charged for a huge amount on my latest bill - saying for use of Xpress internet. But I didn't use my phone for any type of internet or anything.  How can I get the bill adjusted and de-activate the service (so it won't happen in future accidentally) from my mobile?


To get your bill adjusted, you will have to call customer care.  To de-activate your service you can either let AT&T customer care walk you through the steps to deleteing XpressMail off your phone or I can show you how.  I just need to know what type of phone and model do you have?


Message Edited by chachmoe19 on 04-16-2008 12:13:30 AM
Message 4 of 7
Contributor

Re: What Is Xpress Internet?

Thanks for your advise. My phone is Sony Ericsson W580I
Message 5 of 7
Master

Re: What Is Xpress Internet?

I hope this helps....


Remove programs

  1. From the standby screen, press Menu.
     
     
  2. Scroll to and select My Stuff.
     
       
  3. Highlight and select Applications.
      
      
  4. Scroll to desired application, press More.
     
       
  5. Scroll to and select Delete.
     
      
  6. Press Yes.
  7. Message 6 of 7
    Contributor

    Re: What Is Xpress Internet?

    My daughter has been getting extra Xpress Internet charges on my phone bill.  I have both a RazrV3 & Samsung A707 phone.  How do I deactivate Xpress Internet from both phones?
    Message 7 of 7
    You must type a description before you click preview or reply.
    Share this topic
    Announcements

    Are you looking to upgrade and activate your device?

    Let us help make Ordering, Upgrading and Activating easy!

    Additional Support