Viewing Data Usage Online

Contributor

Viewing Data Usage Online

How come I can only view data/text messages used for half of the month? Same thing happened last month, it just stoppped showing up online.

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Message 1 of 4
Tutor

Re: Viewing Data Usage Online

I see this problem about data usage repeatedly mentioned, why is it never answered or resolved.  Same problem here, the data was not updated and my bill showed only my phone number and none of the phone numbers of people who contacted me. 

Does not appear AT&T is doing anything to resolve the concerns of their customers!!!!  I see lots of problems in these messages.  Seems to me when current customers and potential coustomers read this, it will cause many people to change carriers.

Message 2 of 4
Tutor

Re: Viewing Data Usage Online

I hate that I am still unable to see the data usage!!!!  Please fix this!!!

 

Message 3 of 4
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Employee

Re: Viewing Data Usage Online

I think there was an ongoing issue with this but I've been on vacation and haven't been able to check current outages for a bit.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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