Upgraded phone, all works except for internet

Contributor

Upgraded phone, all works except for internet

[ Edited ]

I got a Samsung Galaxy S II Skyrocket last night to replace my iPhone 3G. From the intructions that I found, I put in the battery, a memory card and the sim card from my iPhone and then let the phone fully charge before turning it on. From that moment to now everything has worked just fine except I have yet to get an internet connection unless I'm on wifi. My family is on the old unlimited data plan so I don't know what the problem is unless I activated it wrong? Thanks for the help!

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Employee

Re: Upgraded phone, all works except for internet

You need to switch from an iPhone data plan to a LTE data plan
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Re: Upgraded phone, all works except for internet


JFizDaWiz wrote:
You need to switch from an iPhone data plan to a LTE data plan


This. Contact customer care on a different phone at 1-800-331-0500

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Employee

Re: Upgraded phone, all works except for internet

Or on att.com
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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