Upgraded my iPhone and now my bill is more expensive

Contributor

Upgraded my iPhone and now my bill is more expensive

I was assured my plan would not change when upgrading and my bill is 10.00 more now. Why has ATT increased my plan. I want my old plan back...
Message 1 of 3
Mentor

Re: Upgraded my iPhone and now my bill is more expensive

It could be a number of things, such as:

 

- A data plan change

- Upgrade fee

- Recently added features (insurance, mobile support, roadside assistance)

- Monthly subscriptions

 

I recommend logging onto to att.com > click Manage Features > and look if you have something called AT&T Navigator that's added on. I recently found it on my Mom's and brother's line, and they had no idea why it was on there.

Message 2 of 3
ACE - Expert

Re: Upgraded my iPhone and now my bill is more expensive

Also, if you upgraded mid billing cycle, there will be some pro-rated billing.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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