Helpful Links

Upgrade question.


Upgrade question.

My son broke his phone, so I decided to get him a new one. After going to the local at&t store, I found out that his phone isn't avaible for an upgrade, but his brothers is. Can I use his brothers upgrade in order to get my son a new phone? If so, am I required to have his brothers sim card or something? Thanks in advance.

Message 1 of 2
ACE - Expert

Re: Upgrade question.

You can use his brother's upgrade. If it is on a family plan, you don't need anything but an ID to prove you are able to make the upgrade on that account.
If his brother is on another account, his brother will need to be there too.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2
Share this topic

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support