Re: Upgrade 3GS to 4S, can I keep $5/200 text plan?
I upgraded from a 3 to 4S and actiivated on 10/14/2011. I sent a few texts the first week and only found out later the other end never received them. And I didn't receive any texts either. I called AT&T customer service on 10/24/2011 and explained the situation to them. The rep told me I didn't have a text plan on my account. I told him I've had a $5/200 plan for the past couple years. He reviewed my account and confirmed it and then said it was removed accidentally. After checking with his supervisor the $5/200 was put back on my account. This first billing cycle it will be prorated. The rep was great to deal with and I was on the phone less than 15 minutes.