Unwanted text messages - How to block or prevent.

Contributor

Unwanted text messages - How to block or prevent.

Hi, I just got a new pay-as-you-go phone with an AT&T assigned phone number.
 
I have been getting some unwanted phone calls, but I just don't answer the phone.  The bigger problem is I am receiving unwanted text messages from 36245.  It appears these are some sort of automated alerts from AOL.  I have gone to AOL's website and tried to contact them to discontinue these texts.  There is no "unsubscribe" link or info on the text messages themselves.
 
As I have a pay-as-you-go phone I get whacked for each text message.  Is there a way to block texts or phone calls from specific numbers?
Message 1 of 5
Professor

Re: Unwanted text messages - How to block or prevent.

No there isnt.
 
If you get messages from 36245, that means someone is sending you a text message from their e-mail address.
 
Message 2 of 5

Re: Unwanted text messages - How to block or prevent.

If you don't knw who Is calling you or who would be sending you email to your phone, at&t might change your number for free. I know when it used to be cingular, they would change it for free.
Message 3 of 5
Master

Re: Unwanted text messages - How to block or prevent.



vinceb29 wrote:
Hi, I just got a new pay-as-you-go phone with an AT&T assigned phone number.
 
I have been getting some unwanted phone calls, but I just don't answer the phone.  The bigger problem is I am receiving unwanted text messages from 36245.  It appears these are some sort of automated alerts from AOL.  I have gone to AOL's website and tried to contact them to discontinue these texts.  There is no "unsubscribe" link or info on the text messages themselves.
 
As I have a pay-as-you-go phone I get whacked for each text message.  Is there a way to block texts or phone calls from specific numbers?


There is Smart Limits

By going to www.wireless.att.com/textmessaging and selecting 'Messaging Preferences' on the right, AT&T customers can now setup and manage their PC-to-Mobile messaging preferences (PC2M). Once registered, customers can create an alias, block incoming messages, manage email delivery controls and setup block/allow lists.
 
Message Preferences manages PC-to-Mobile user preferences and not Mobile-to-Mobile messaging. It helps customers fight against unsolicited messages and other forms of spam. If you have a question, feel free to ask in our Messaging forum or place a call to Customer Care at 1-800-331-0500 (or 611 from your wireless handset).

*Second part taken from Sentry: Click Here
Message 4 of 5
Expert

Re: Unwanted text messages - How to block or prevent.



angelarodriguez wrote:
     If you don't knw who Is calling you or who would be sending you email to your phone, at&t might change your number for free. I know when it used to be cingular, they would change it for free.

     Unfortuantly a phone number change for prepaid users is $18, and has been stipulated before the charge is always collected. Smiley Sad
Message 5 of 5
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support