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Posted Oct 6, 2011
11:19:17 AM
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Unlimited Data Plan when upgrading to Samsung GSII

Today I went on AT&T site planning to upgrade to the Samsung Galaxy S II.  After adding the phone to cart, I got a message telling me my "Smartphone Personal" plan a.k.a. the grandfathered unlimited data plan is not compatible with this phone!  

 

Anyone able to keep their unlimited data plan when upgrading to the GSII?

Today I went on AT&T site planning to upgrade to the Samsung Galaxy S II.  After adding the phone to cart, I got a message telling me my "Smartphone Personal" plan a.k.a. the grandfathered unlimited data plan is not compatible with this phone!  

 

Anyone able to keep their unlimited data plan when upgrading to the GSII?

Unlimited Data Plan when upgrading to Samsung GSII

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Oct 6, 2011 11:28:38 AM
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I went into an AT&T store and they were able to transfer the unlimited plan to the gs2.

I went into an AT&T store and they were able to transfer the unlimited plan to the gs2.

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Oct 6, 2011 11:51:41 AM
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Same here.  I was out of there in 15 minutes.

Same here.  I was out of there in 15 minutes.

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Oct 6, 2011 11:54:19 AM
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Edited by foxbat121 on Oct 6, 2011 at 11:56:22 AM

saint168 wrote:

Today I went on AT&T site planning to upgrade to the Samsung Galaxy S II.  After adding the phone to cart, I got a message telling me my "Smartphone Personal" plan a.k.a. the grandfathered unlimited data plan is not compatible with this phone!  

 

Anyone able to keep their unlimited data plan when upgrading to the GSII?



If I'm not mistaken, that particular plan ($20/mo) is not grandfathered in. The only plans that are grandfathered in are those $30/mo or higher.

 

But either way, your old plan needs to be 'updated' into 4G plan in order for GS2 or any 4G phone to use. If you are grandfathered in unlimited, you get to keep the unlimited.

 

There are other ways to not touch the plan but you will have to buy your phone off the contract.


saint168 wrote:

Today I went on AT&T site planning to upgrade to the Samsung Galaxy S II.  After adding the phone to cart, I got a message telling me my "Smartphone Personal" plan a.k.a. the grandfathered unlimited data plan is not compatible with this phone!  

 

Anyone able to keep their unlimited data plan when upgrading to the GSII?



If I'm not mistaken, that particular plan ($20/mo) is not grandfathered in. The only plans that are grandfathered in are those $30/mo or higher.

 

But either way, your old plan needs to be 'updated' into 4G plan in order for GS2 or any 4G phone to use. If you are grandfathered in unlimited, you get to keep the unlimited.

 

There are other ways to not touch the plan but you will have to buy your phone off the contract.

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Oct 6, 2011 1:12:27 PM
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I do have the $30 plan and currently using the Captivate. I guess I can't order from the website and must go to the store. Unfortunately, they are out of the GS2 at my local stores.
I do have the $30 plan and currently using the Captivate. I guess I can't order from the website and must go to the store. Unfortunately, they are out of the GS2 at my local stores.

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Oct 6, 2011 1:27:31 PM
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You can call the site support to manually update your plan and order your phone for you.

You can call the site support to manually update your plan and order your phone for you.

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Oct 6, 2011 10:57:14 PM
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yea you can do it on the website, the same thing happen to me it tells you that you cant use it and have to change it, but if you look at the options you will see it right there for you to select again once they remove it before you go to the next stage.

yea you can do it on the website, the same thing happen to me it tells you that you cant use it and have to change it, but if you look at the options you will see it right there for you to select again once they remove it before you go to the next stage.

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