Unable to connect to Wifi

Scholar

Unable to connect to Wifi

The phone recognizes the wireless router in my house, and when I put in the wep, it is "obtaining IP address from..." A few times it came up with  can't connect because of incorrect password or network issues. Now it's continously cycling through "obtaining IP address from..."...Disconnected...Scanning and on and on. Any ideas?

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Message 1 of 6
Scholar

Re: Unable to connect to Wifi

We need the model of phone.
Message 2 of 6
Scholar

Re: Unable to connect to Wifi

Thanks. Sorry, I was just on an HTC Inspire board and thought that this was too. What I have is an Inspire.

Message 3 of 6
Master

Re: Unable to connect to Wifi


12Chris34 wrote:

Thanks. Sorry, I was just on an HTC Inspire board and thought that this was too. What I have is an Inspire.


This is the HTC "Brand" forum.  There have been several models of HTC phones in AT&T lineup.  Whether they are Windows Mobile OS or Android OS or something else.

Probably from mobile, maybe. Smiley Happy
Message 4 of 6
Professor

Re: Unable to connect to Wifi


12Chris34 wrote:

Thanks. Sorry, I was just on an HTC Inspire board and thought that this was too. What I have is an Inspire.



No, this is not an Inspire board. It is an HTC board. Apart from phone model, you will be more likely to get help if you provide router information and how you have it setup, including security. The Inspire is a wireless-N device that is backward compatible to wireless-G. You can manually configure your wireless connection on the phone in the settings menu.

Message 5 of 6
Professor

Re: Unable to connect to Wifi

Just try power cycling the router itself.  Usually done just unplugging the power cord and the router, leave unplugged for a few seconds, then plug it in.  Let it boot up, usually takes a minute or 2.  Then try again.

 

It seems that issues connecting to the router as you described are almost always solved by rebooting the router, rather than any issue with the phone.

 

Of course, check the obvious, like making sure you are typing in the WiFI network passwork correctly.

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