Unable to check voicemail after upgrade to Samsung Focus

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Unable to check voicemail after upgrade to Samsung Focus

After upgrading from a Iphone to a Samsung Focus,  I am unable to check my voicemail and the phone does not prompt me that I have any voicemail when I know I do even though I am not able to access them.  I get prompted to enter my phone # and unable to get past that from the Focus.

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Teacher

Re: Unable to check voicemail after upgrade to Samsung Focus

The issue is that the iPhone's Visual Voice Mail uses a different way of storing/retrieving messages than other phones. You need to contact customer support and they can fix that issue for you. I had the same problem when I went from my iPhone 4 to my Samsung Infuse. CS will be able to fix it in a matter of seconds.

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