Helpful Links

Two different sites to manage account?

Tutor

Two different sites to manage account?

I have had U-Verse for over a year now. But I recentlt got my wife an AT&T cell phone. My U-Verse account page says I have combined billing yet when I try to get information on the cell phone it seems I have to log into another website for Wireless. Are there two different AT&T companies? Is this just a tempory thing or will I always have two different websites to log into?

752 Views
Message 1 of 2
Highlighted
Expert

Re: Two different sites to manage account?


COPTX wrote:

I have had U-Verse for over a year now. But I recentlt got my wife an AT&T cell phone. My U-Verse account page says I have combined billing yet when I try to get information on the cell phone it seems I have to log into another website for Wireless. Are there two different AT&T companies? Is this just a tempory thing or will I always have two different websites to log into?



they are two different divisions of the same company, they each contain speciflc information related to their areas of business. Have the same issue with wireless, POTS lines and Directv, which is what I have under combined billing. Add to teh simple fact with the wireless I have two family accounts and have to logon seperatedly to each of those

Message 2 of 2
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support