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There is an automated message on AT&T's customer service phone number

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There is an automated message on AT&T's customer service phone number

Message says "some customers in your area are experiencing difficulties sending and receiving messages.  We are working on fixing this situation."  Big deal....it's been this way for 4 days now. 
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Re: There is an automated message on AT&T's customer service phone number

Are you dialing 611 on the phone or the customer service number from a landline?
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