The great all you can eat $30.00 data plan

Contributor

The great all you can eat $30.00 data plan

Hi All,

 

As a Iphone 4 user, I had ordered the all you can data plan way back before tethering was in the horizon.  Just recently I get this email regarding my data plan that if I continue tethering, I would automatically be place on a tethering plan Pro for additional fee.

 

I called the number they emailed me, I place the call and it took me directly to resolutions dept. which I tried to explain I was not tethering but I was using sling (Sling HD Pro very cool) I am able to watch my Verizon Fios on my Iphone 4 but if you ever check how much data pushes through in about half hour (Approx: half a gig) this is a lot of data, I should call Apple to let them know what happened to me for purchasing there Sling app for $29.00 and Best Buy for approximate $299.00 +tax.  After trying to explain the resolution person tells me that sling is one of the boxes they consider tethering, I asked her to explain to how is it tethering (being a tech for about 25yrs) she said I don’t really know but its part of the list, I then hung up and I call the next day.

 

I got this nice guy in resolution he didn’t know what sling was all about and he even went to the sling sight and he understood the concept of how I was connecting (thru 3G) after he understood the whole picture he said I defiantly know the way your connecting is not tethering he wrote all in my call notes, he then told me he would connect me and to wait a moment that he would explain this to another person in resolutions why he did this is to try to get my two accounts canceled because of what I was told by the previous girl of yesterday that she told me I was not to use my data plan with sling.  What I told the guy that wrote the complete understanding that in fact he also thought it was not tethering I told him that I am pulling out my Iphone and that I had no choice but to put dummy phones on each of my plans till they expire (not fare just because I was told NOT TO USE my DATA PLAN!!!). 

 

I went to T-mobile and purchase a new 5device hot spot with 4G and now what I have to do, I use unlimited Skype (voice mail, assigned telephone number, and email notification I have a voice message) I use this unlimited minute Skype, I also use the hotspot with truly unlimited data plan.

 

Currently I am stuck with two phone lines, I did place two go phones on each account I reduced my minutes from 1400 min to 450 min $39.00 plus I almost lost my $5.00 200 txt messages but finally they migrated it over.

 

Finally I finished talking with the resolution people stating why can’t I use my data if I am not tethering they told that this is considered tethering and I told her didn’t you understand all my call notes from the previous person I talk to and you talk to he explained to you it was not tethering she told she understand it is not tethering, I told her if you did and I am a data hog let me go and dont charge me the early termination fee, she said sorry ser it is impossible not to be charged the fee, I told  her I am truly upset and this talking to them total time approx 4.5hrs total waste of my time.

 

Let me know if there is  anything I need to know to fix this after changing my data plan to the hotspot and Skype I am getting phenomenal service and emails (no texting but who cares) all for $39.00 please let me know if I can get me complaint to corporate office they never know what is going on with there people on how they handle situations like mine, they lost me my first plan expires on August of this year but I really lost out on my primary plan expires, I think next year September.

 

Please comment as to how to fix this problem and have them let me go, I am presently shackled and thrown in the basement paying them undeserving good money

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Message 1 of 30
Professor

Re: The great all you can eat $30.00 data plan

 

good ole Mama Bell

Message 2 of 30

Re: The great all you can eat $30.00 data plan

At&t is your service provider. They provide the service to your iphone. Apple runs iTunes, they provide the apps to your device. I'm not surprised the at&t reps were not able to help you in regards to an app that Apple provides. Anything you can find on the AT&T site for information, is the same info the reps have as a resource to do their job. For the specifications on your Sling app, you'd have to talk with Apple.
Message 3 of 30
Expert

Re: The great all you can eat $30.00 data plan

OP -

 

Might want to read the fine print on your "unlimited data" with t-nobile

 

http://deals.t-mobile.com/plans

 

††Includes 2 GB of full-speed data.

 

and

 

 

In the fine print at the bottom of the page, when you exceed the 2 GB your speed is throttled to next to nothing and only email can get through.

Message 4 of 30
Professor

Re: The great all you can eat $30.00 data plan

I have some relatives on tmo and yes, they do get throttled when they reach a limit. This is why I never bought atts rep saying "a cellular co cant throttle" when ive read this disclaimer on tmo and know its being done.
Message 5 of 30
Highlighted
Professor

Re: The great all you can eat $30.00 data plan

 


wingrider01 wrote:

OP -

 

Might want to read the fine print on your "unlimited data" with t-nobile

 

http://deals.t-mobile.com/plans

 

††Includes 2 GB of full-speed data.

 

and

 

 

In the fine print at the bottom of the page, when you exceed the 2 GB your speed is throttled to next to nothing and only email can get through.


 

This is only for phones that have the promotional cellular data plan.  The OP is referencing T-Mobile's mobile hotspot service that has higher amounts of data allowed before throttling.

 

http://www.t-mobile.com/shop/plans/cell-phone-plans-detail.aspx?tp=tb1&rateplan=Even-More-webConnect...

Message 6 of 30
Expert

Re: The great all you can eat $30.00 data plan


21stNow wrote:

 


wingrider01 wrote:

OP -

 

Might want to read the fine print on your "unlimited data" with t-nobile

 

http://deals.t-mobile.com/plans

 

††Includes 2 GB of full-speed data.

 

and

 

 

In the fine print at the bottom of the page, when you exceed the 2 GB your speed is throttled to next to nothing and only email can get through.


 

This is only for phones that have the promotional cellular data plan.  The OP is referencing T-Mobile's mobile hotspot service that has higher amounts of data allowed before throttling.

 

http://www.t-mobile.com/shop/plans/cell-phone-plans-detail.aspx?tp=tb1&rateplan=Even-More-webConnect...


It will still be throttled that is the point, while you have a type of unlimited data for your money, it sitll is retricted, As far as 10GB goes, I know of 3 websites that will blow through the 10GB in a very short period of time - they are graphics intensive and every graphic is the highest resolution possible, problem there is if you turn off graphics then you mist 80 percent of the content. The way it is talked about they have "unlimited data" no matter what - the op needs to be aware that there are caps.

Message 7 of 30
Professor

Re: The great all you can eat $30.00 data plan


wingrider01 wrote:
It will still be throttled that is the point, while you have a type of unlimited data for your money, it sitll is retricted, As far as 10GB goes, I know of 3 websites that will blow through the 10GB in a very short period of time - they are graphics intensive and every graphic is the highest resolution possible, problem there is if you turn off graphics then you mist 80 percent of the content. The way it is talked about they have "unlimited data" no matter what - the op needs to be aware that there are caps.

Bwaaahaaahaaahaaahaaa! Care to share? That's what I thought. LOL . Let me guess. You are talking streaming sites like Hulu and Netflix. You apologists truely amaze me.

Message 8 of 30
Contributor

Re: The great all you can eat $30.00 data plan

Believe me I did it is 5gigs of data then after 5 it drops to 3G which that whare I have been in AT&T its a great deal.

Message 9 of 30
Expert

Re: The great all you can eat $30.00 data plan


sitnsidewayz wrote:

wingrider01 wrote:
It will still be throttled that is the point, while you have a type of unlimited data for your money, it sitll is retricted, As far as 10GB goes, I know of 3 websites that will blow through the 10GB in a very short period of time - they are graphics intensive and every graphic is the highest resolution possible, problem there is if you turn off graphics then you mist 80 percent of the content. The way it is talked about they have "unlimited data" no matter what - the op needs to be aware that there are caps.

Bwaaahaaahaaahaaahaaa! Care to share? That's what I thought. LOL . Let me guess. You are talking streaming sites like Hulu and Netflix. You apologists truely amaze me.


No, as usual you are assuming again - it is fantasy sports league sites, might want to do the research

Message 10 of 30
Expert

Re: The great all you can eat $30.00 data plan


nicemanjo wrote:

Believe me I did it is 5gigs of data then after 5 it drops to 3G which that whare I have been in AT&T its a great deal.


it will drop a lot further then that -

Message 11 of 30
Professor

Re: The great all you can eat $30.00 data plan


wingrider01 wrote:

sitnsidewayz wrote:

wingrider01 wrote:
It will still be throttled that is the point, while you have a type of unlimited data for your money, it sitll is retricted, As far as 10GB goes, I know of 3 websites that will blow through the 10GB in a very short period of time - they are graphics intensive and every graphic is the highest resolution possible, problem there is if you turn off graphics then you mist 80 percent of the content. The way it is talked about they have "unlimited data" no matter what - the op needs to be aware that there are caps.

Bwaaahaaahaaahaaahaaa! Care to share? That's what I thought. LOL . Let me guess. You are talking streaming sites like Hulu and Netflix. You apologists truely amaze me.


No, as usual you are assuming again - it is fantasy sports league sites, might want to do the research


Ok, so once again, tell me what fantasy sports sites I can access through my phone that will use 10GB of data in a very short period of time.

Message 12 of 30
Expert

Re: The great all you can eat $30.00 data plan


sitnsidewayz wrote:

wingrider01 wrote:

sitnsidewayz wrote:

wingrider01 wrote:
It will still be throttled that is the point, while you have a type of unlimited data for your money, it sitll is retricted, As far as 10GB goes, I know of 3 websites that will blow through the 10GB in a very short period of time - they are graphics intensive and every graphic is the highest resolution possible, problem there is if you turn off graphics then you mist 80 percent of the content. The way it is talked about they have "unlimited data" no matter what - the op needs to be aware that there are caps.

Bwaaahaaahaaahaaahaaa! Care to share? That's what I thought. LOL . Let me guess. You are talking streaming sites like Hulu and Netflix. You apologists truely amaze me.


No, as usual you are assuming again - it is fantasy sports league sites, might want to do the research


Ok, so once again, tell me what fantasy sports sites I can access through my phone that will use 10GB of data in a very short period of time.


www.google.com works like a champ, do the research.

Message 13 of 30
Professor

Re: The great all you can eat $30.00 data plan


wingrider01 wrote:

sitnsidewayz wrote:

wingrider01 wrote:

sitnsidewayz wrote:

wingrider01 wrote:
It will still be throttled that is the point, while you have a type of unlimited data for your money, it sitll is retricted, As far as 10GB goes, I know of 3 websites that will blow through the 10GB in a very short period of time - they are graphics intensive and every graphic is the highest resolution possible, problem there is if you turn off graphics then you mist 80 percent of the content. The way it is talked about they have "unlimited data" no matter what - the op needs to be aware that there are caps.

Bwaaahaaahaaahaaahaaa! Care to share? That's what I thought. LOL . Let me guess. You are talking streaming sites like Hulu and Netflix. You apologists truely amaze me.


No, as usual you are assuming again - it is fantasy sports league sites, might want to do the research


Ok, so once again, tell me what fantasy sports sites I can access through my phone that will use 10GB of data in a very short period of time.


www.google.com works like a champ, do the research.


That's what I thought. LOL.

Message 14 of 30
Expert

Re: The great all you can eat $30.00 data plan


sitnsidewayz wrote:

wingrider01 wrote:

sitnsidewayz wrote:

wingrider01 wrote:

sitnsidewayz wrote:

wingrider01 wrote:
It will still be throttled that is the point, while you have a type of unlimited data for your money, it sitll is retricted, As far as 10GB goes, I know of 3 websites that will blow through the 10GB in a very short period of time - they are graphics intensive and every graphic is the highest resolution possible, problem there is if you turn off graphics then you mist 80 percent of the content. The way it is talked about they have "unlimited data" no matter what - the op needs to be aware that there are caps.

Bwaaahaaahaaahaaahaaa! Care to share? That's what I thought. LOL . Let me guess. You are talking streaming sites like Hulu and Netflix. You apologists truely amaze me.


No, as usual you are assuming again - it is fantasy sports league sites, might want to do the research


Ok, so once again, tell me what fantasy sports sites I can access through my phone that will use 10GB of data in a very short period of time.


www.google.com works like a champ, do the research.


That's what I thought. LOL.


what that I won't do gratis work for someone - then you where right.

 

The sites are out there, any website that is not configured for mobile usage will eat through bandwidth if it is graphics heavy. .png graphic files are a lot less bandwidth intensive then .jpg or .gif - the sites in question utilze high resolution .jpg files for clarity of the graphic, it there for stands to reason that these files are larger then lower quality .png files. Simple size computations.

 

News sites are also bad for this, they put a lot of flashy pictures on the front page - a couple of the european sites today have over 150 meg worth of graphics on the front page becasue of the royal wedding coverage.

 

By the way, this exact same subject was discussed in the forums here before, so it is not the first time it has come up. 

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