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Sim is invalid message

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Sim is invalid message

my son got a new ipad for xmas. when he activated it, it asked if he had a current account, he said yes, now his Dad is trying to activate the old ipad and it said SIM is invalid, please use a different sim.  any ideas?  He did not take the SIM card out

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Message 1 of 5
Contributor

Re: Sim is invalid message

Same exact thing happened to me when I went to activate Cellular Data on my wifes new ipad and chose existing account and logged in  .... now mine says "SIM is invalid. Please use a different SIM".  

Message 2 of 5
Contributor

Re: Sim is invalid message

Spoke to ATT today ... have to get a new SIM card from an ATT factory store 

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Contributor

Re: Sim is invalid message

Do you have to pay for the new SIM?
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Contributor

Re: Sim is invalid message

NO..  they gave me a free month of data for both IPads and a free SIM 

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