Not sure if this is in the proper section so I appologize if I'm wrong.
I am currently a prepaid member and I have a Motorola device that was given to me about two months ago and I've recently considered using it with AT&T. The device was originally used on a Walmart Family Mobile plan. Everyone that I've talked to (one walmart family mobile support tech, five tmobile techs, and three motorola techs) have all told me different things. Walmart says I need to go to tmobile, tmobile says walmart or motorola, motorola says walmart, tmobile and at&t.
So my question is, if anyone can actually help me here, who can actually provide me the code and how do I go about getting it? TMobile has already confirmed that my device is able to be unlocked but wont provide the code because I am not a customer.