08-28-2009 10:31 AM
I am trying to send text message to friends in Syria....but I keep getting "error invalid number please resend using a valid 10-digit mobile number or valid short code"..I always get the error message regardless of the number I send the text to...
I have spoken with AT&T Technical Support and they could not help as well...I tried all kind of format to send inlcuding what was recommended by AT&T Rep, but nothing worked. I have asked friend who also has AT&T and when he tried to send the message he got the same error.
The strange thing is that I am able to receive text message from my friends in Syria and I have another friend who has T-Mobile that is able to send text messages to Syria with no problem....even to the same numbers I am trying to text.
AT&T Rep indicated that the problem might be with Carrier in Syria (MTN) which might blocking messages from AT&T which I doubt but could be true.
Has anyone had experience with this problem before...I am at the point of thinking about changing my entire family plan to T-Mobile.
08-29-2009 8:22 PM
08-31-2009 8:44 PM
Unfortunately AT&T does NOT support testing to Syria at this time. There is only support for 160 countries and Syria is not on the list.
Thats 100% true.
09-01-2009 5:12 AM
09-01-2009 8:39 AM
Currently I am waiting on a response from AT&T to see if any changes can be made....because the Rep told me that he will escalate the issue....but I think I have a better chance getting struck by lightning.
Anywa...I will wait and see the outcome and I hope AT&T will open the texting service unless this more political than technical. But my last option might be to switch to T-Mobile the entire family plan/lines.
09-12-2009 4:28 AM
I have had the same problem for several years now. It used to work in 2005 and 2006. I don't know exactly when it stopped working, but I think it has been about about two years.
I also can receive text messages from Syria, but no matter how I type in the number I cannot send them (even if I reply directly to the message). I originally thought I was entering the numbers wrong (it was also about two years ago when mobile numbers in Syria added an extra digit) - but now even with the correct numbers it still does not work. Nextel does not work either.
I also hope they can fix this problem as it is rather irritating, especially when it used to work just fine. I have had this account for at least nine years and I have noticed that the service itself and the customer service is not as good as it used to be when it was originally Cingular.
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