Recently (June) I bought a AT&T gophone, Samsung A177, on a trip to the USA. My intention was using it during my trip and gifiting it to my sister in law upon my return to Brazil. The problem is there is no one here who knows how to unlock this phone model here. I checked the internet and all sites say I need a unlock code provided by AT&T or the manufacturer. I tried to contact Samsung, but they said only AT&T can provide me with this code. Now, all contacts that AT&T provides are by phone, wich aren´t really a viable option for me, since they are all 1-800 USA based numbers. Can AT&T provide me this code or a e-mail contact to someone who can help me solve this problem?
Just to inform you guys, I managed to unlock my phone at at the Florida Mall, in Orlando. Unless you buy an code from the internet or find a place that can unlock it for you, you are gonna get stuck with a locked phone forever. Don´t expect any help or simpathy from at&t. You wont get any.
It´s incredible tha a company this size doesn´t even have a contact e-mail for people outside USA to comunicate.