Has anyone noticed how bad the sound quality coming out from the headphone jack and Bluetooth is on this phone compared to an iPhone/iPod or even a my Galaxy S2??? It sounds so flat and is not very loud. I mean the difference from my iPhone and Focus S sound quality wise is like night and day!!
The music quality from the speaker on my Captivate is loud and easily legible. It's the loudest and best-sounding phone I have owned, so I don't see why the Focus S, a whole new year newer, would be any worse.
Exchanging the phone is a good idea. Maybe the next one will have better quality.