Samsung A737

Contributor

Samsung A737

I keep getting a message "unsupported image file" when trying to view some text with a picture attached. Not all are that way.  A friend has the same phone and can view the picture.  What can I do to view it as well.
 
Thanks
Message 1 of 3 (1,897 Views)
Professor

Re: Samsung A737

Sounds like the Multimedia Message feature might not be on the acct.  Customer Service can add it if its not there
 
Also go here to check the MMS settings on your phone.
 
Message 2 of 3 (1,836 Views)
Contributor

Re: Samsung A737

Even though I can view other messages with photos and sound?
 
MMS configuration is as it should be as stated on that site.
Message 3 of 3 (1,796 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support