Welcome to the new AT&T Community
We've got a fresh look! Take the tour to see what's new.
Is your SIM card locked fully into place. I have seen alot of times when people are having this issue with BlackBerry's their SIM card wasn't fully locked into place. Just make sure that the metal door over the SIM card is locked into place and will not open when you turn the phone over with the battery out.
SandraThoms wrote:My BlackBerry at times has a SIM Card Error, where I am not able to do anything on the phone. How do I fix this or if this cannot be fixed, how do I go about getting a new phone. The phone is 1 month old. Thanks
The only other option is to get a new SIM card and see if the problem continues. If that doesn't work you may have to do a warranty exchange.
SandraThoms wrote:The SIM Card is locked in. Sometimes the error message goes away if I turn to phone on and off again. Do you have any other suggestions?
Sign up now to post, reply, and join the conversation.
© 2015 AT&T Intellectual Property.© 2015 AT&T Intellectual Property. link. This link will open a new window All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506