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Posted Oct 12, 2011
12:20:10 PM
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SIGNATURE ON DELIVERY?

This is the first time I've ordered something by mail from AT&T.  Does anyone know if AT&T requires a signature in order for UPS/FedEx to leave the package at the door?

 

My previous orders directly from Apple have always required a signature.  But they also give you a form to download, print, sign, and put on the door if you want to authorize the agent to leave the package if nobody is home.  Does AT&T do the same thing?  If so, where can I find that form?

This is the first time I've ordered something by mail from AT&T.  Does anyone know if AT&T requires a signature in order for UPS/FedEx to leave the package at the door?

 

My previous orders directly from Apple have always required a signature.  But they also give you a form to download, print, sign, and put on the door if you want to authorize the agent to leave the package if nobody is home.  Does AT&T do the same thing?  If so, where can I find that form?

SIGNATURE ON DELIVERY?

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Oct 12, 2011 12:23:24 PM
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Last year with my iPhone 4 they did NOT require a signature. They just left it at the front door. This year I asked the CSR when I ordered, since I would be at work, and she told me that it did NOT require a signature.

Last year with my iPhone 4 they did NOT require a signature. They just left it at the front door. This year I asked the CSR when I ordered, since I would be at work, and she told me that it did NOT require a signature.

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Oct 12, 2011 12:31:55 PM
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Good to know!  Thanks.

 

If anyone knows differently, please let me know.

Good to know!  Thanks.

 

If anyone knows differently, please let me know.

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Oct 12, 2011 1:35:15 PM
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Generally, Apple orders are sent by FedEx and Apple requires them to get a signature. Generally ATT orders are sent by UPS and ATT doesn't require them to get a signature
Generally, Apple orders are sent by FedEx and Apple requires them to get a signature. Generally ATT orders are sent by UPS and ATT doesn't require them to get a signature

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Oct 12, 2011 1:50:55 PM
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Just talked to a rep on the phone and they said that my shipment would be NO signature required.

Just talked to a rep on the phone and they said that my shipment would be NO signature required.

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Oct 13, 2011 10:23:55 AM
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I have two packages coming to my home, one from FedEx and one from UPS.

I'm assuming both won't require a signature?  I haven't seen anything in emails or online at UPS/FedEx about requiring a signature for them.

I have two packages coming to my home, one from FedEx and one from UPS.

I'm assuming both won't require a signature?  I haven't seen anything in emails or online at UPS/FedEx about requiring a signature for them.

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Oct 13, 2011 10:26:27 AM
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My apple order is coming UPS and it says signature required....

My apple order is coming UPS and it says signature required....

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Oct 13, 2011 10:37:31 AM
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dwill05 wrote:
Generally, Apple orders are sent by FedEx and Apple requires them to get a signature. Generally ATT orders are sent by UPS and ATT doesn't require them to get a signature

Is that backwards? Apple has always shipped things to me via UPS. AT&T always uses FedEx unless the recipient is an employee of another shipper).


dwill05 wrote:
Generally, Apple orders are sent by FedEx and Apple requires them to get a signature. Generally ATT orders are sent by UPS and ATT doesn't require them to get a signature

Is that backwards? Apple has always shipped things to me via UPS. AT&T always uses FedEx unless the recipient is an employee of another shipper).

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Oct 13, 2011 10:38:21 AM
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Edited by brainwaver on Oct 13, 2011 at 10:40:17 AM

tilteddan13 wrote:

My apple order is coming UPS and it says signature required....



If you go to your Apple order there should be a release form you can print and leave on your door. But just remember, if you do that and it's stolen you can't hold Apple or UPS responsible.


tilteddan13 wrote:

My apple order is coming UPS and it says signature required....



If you go to your Apple order there should be a release form you can print and leave on your door. But just remember, if you do that and it's stolen you can't hold Apple or UPS responsible.

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Oct 13, 2011 12:02:46 PM
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I ordered two phones from AT&T. One is shipping from FedEx (black 16GB) and the other from UPS (black 32GB).

 

I called both UPS and FedEx this morning and they confirmed that no signature will be required.

I ordered two phones from AT&T. One is shipping from FedEx (black 16GB) and the other from UPS (black 32GB).

 

I called both UPS and FedEx this morning and they confirmed that no signature will be required.

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Oct 13, 2011 12:06:27 PM
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jdub89005 wrote:

I ordered two phones from AT&T. One is shipping from FedEx (black 16GB) and the other from UPS (black 32GB).

 

I called both UPS and FedEx this morning and they confirmed that no signature will be required.


It sounds pretty consistant that Apple is sending them out signature required and AT&T is not.

 

Personally this is why I changed my billing address to my work address and had my phone shipped here. Smiley Happy


jdub89005 wrote:

I ordered two phones from AT&T. One is shipping from FedEx (black 16GB) and the other from UPS (black 32GB).

 

I called both UPS and FedEx this morning and they confirmed that no signature will be required.


It sounds pretty consistant that Apple is sending them out signature required and AT&T is not.

 

Personally this is why I changed my billing address to my work address and had my phone shipped here. Smiley Happy

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