RingTones/AnswerTones/Games Charge


RingTones/AnswerTones/Games Charge

Hello all,

 I am currently using Samsung Eternity with the GoPhone prepaid plan, but with no data package. However, sometimes I am charged $9.99 for RingTones/AnswerTones/Gamesin account history, it happens around once a month, and I am highly positive that I didn't order any RingTones/AnswerTones/Games at all... I really want to shut it down, who want to pay for something they don't use? But I have no clue how to. The GoPhone automatic support center is particularly useless for this type of problem.


Any help will be appreciated!


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Former Community Manager

Re: RingTones/AnswerTones/Games Charge

Please see my post here about 3rd party subscription charges. http://forums.att.com/t5/Wireless-Billing/3rd-Party-Subscriptions-amp-Purchase-Blocker/td-p/3095123


If that doesn't help, please send me a private message with your name, phone number and the best time to contact you so we can give you a call. 

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